Support Center

We're here to help. Find answers to common questions or reach out to our team.

📧 Email Support

Send us a message at support@raceef.com and we'll get back to you within 48 hours.

🐛 Report a Bug

Found a bug? Email bugs@raceef.com with details about the issue and your device info.

⚠️ Report Content

Use the in-app reporting tools to report content that violates our Community Guidelines.

🔒 Account Issues

Locked out? Need to recover your account? Email accounts@raceef.com.

Frequently Asked Questions

What is Raceef?

Raceef is a social networking app built on the AT Protocol. It provides a familiar, fast, and customizable social experience with features like custom feeds, direct messaging, and community-driven content.

How do I create an account?

Download Raceef from the App Store, tap "Create Account", and follow the on-screen instructions. You'll need an email address and to choose a unique handle.

How do I reset my password?

On the sign-in screen, tap "Forgot Password" and enter your email address. We'll send you a password reset link.

How do I delete my account?

Go to Settings > Account > Deactivate Account. You can also email accounts@raceef.com to request permanent deletion.

How do I report a user or post?

Tap the three-dot menu (⋯) on any post or profile and select "Report". Choose the reason and submit. Our moderation team will review the report.

Is Raceef free?

Yes, Raceef is free to use. We may offer optional premium features in the future.

Submit a Support Request

For issues not covered above, please email support@raceef.com with: